Wandering Fel

Hard Rock Hotel is located at Waterfront Station, which is the busiest station in Resorts World at Sentosa because it is the station to go to when you want to visit the Universal Studios, the casino, Insadong Korea Town, the Maritime Experiential Museum, S.E.A. Aquarium and Adventure Cove Waterpark. However, despite the bustling tourists going to and fro Waterfront Station, Hard Rock Hotel can be considered quiet because it's located at one of the corner I suppose. We can't really hear a lot of noises from the pool areas.

The pool seems to be quite an attractive place for the hotel dwellers to be on a Saturday afternoon. Especially since the weather was not that hot. 

Room-wise, I can't really share much because I have never stayed in Hard Rock Hotel. I always prefer to stay near Orchard area because it's easier for me to get to places from Orchard as compared from Sentosa. But from the website, Hard Rock Hotels design its room by giving it pop-culture vibe. For instance, purple is the theme of the room and there are a lot of iconic paintings hanged in the room. 

Rate-wise, I don't think Hard Rock Hotel commands the highest room rate in Sentosa Island. But the room rate should be at least around S$300 I'm guessing. For more accurate pricing and offer, you can check the rate on the Tripadvisor button above. 

My next plate is somewhat "colder" because I took most of the food offered in the salad and sashimi station. The unique dish served here is the parma ham served on rock melon. Yum! 

Right, there were a miscommunication about the buffet timing when my friend made the reservation. Hence, when we arrived, we only have less than 30 minutes to take food and eat before they close the buffet section. Bewildered, we tried to negotiate with the frontline staff in charge, which happened to be the Assistant Manager. But this guy is really rude oh my gawd, he didn't even care that we were there to celebrate my friend's birthday. We tried to negotiate in every way possible from extending the lunch buffet hour or give us a bit of discount but this guy rudely dismiss us and blame us. Hello, we are not the one who mistakenly inform customers about the buffet timing. My friend nearly cancelled the whole thing but the restaurant manager settled the situation by extending the buffet hour especially for us and even better, he made all serving staff to prepare cake and sang "Happy Birthday" to my friend. Finally, a real service. 

To our amusement, we never see that Assistant Manager until we finished our meal. We guessed the Manager asked him not to show himself until we are done. He deserves it. Geez.

The thing is, after this kind of experience, I really feel reluctant to come back to Starz Restaurant. The food is on the okay side but it's nothing fantastic (except for the parma ham on rock melon I guess). Service does matter! Well, maybe that Assistant Manager has since left the restaurant since this happened like..4 years ago. Hahaha. #notforgotten